Terms of service
Clear rules of cooperation: from ordering to project handover.
Last updated: 8 October 20261. General
These terms govern the relationship between MR Media (the “contractor”) and the client for websites, online shops, menus and related services ordered through this site or by any other agreed route. By sending an enquiry or confirming a quote, the client confirms agreement with these terms.
2. Ordering process
Cooperation starts with the client’s enquiry, followed by a free introductory conversation and a rough quote. Work begins after the client confirms the quote in writing (by email).
3. Prices and payment
Prices published on the site are starting and indicative. The final price depends on the scope and complexity of the project and is set out in the quote. A 50% deposit is charged on confirming the order; the remainder is due at project completion, before the site is published or final files are handed over.
4. Deadlines
The estimated delivery time is agreed individually according to project scope. It may be extended if the client does not supply texts, images, other materials or feedback in time.
5. Revisions and changes
Each package includes an agreed number of revision rounds during production. Additional changes beyond the agreed scope, or changes after project completion, are charged extra at an hourly rate or by separate agreement.
6. Copyright
After full payment, the economic copyright in the finished website or menu passes to the client to the extent needed for its use. The contractor retains the right to show the project in its portfolio and on its website unless agreed otherwise in writing.
7. Hosting and domain
Unless expressly stated otherwise, the build price does not include domain registration or web hosting costs. These are agreed separately: either the client arranges them, or the contractor does for an additional fee.
8. Warranty and support
After launch, the contractor provides a period of free technical support within the scope of the chosen package. Further maintenance, content changes and upgrades after that period are carried out by separate agreement.
9. Cancellation
The client may cancel the order at any time before project completion. In that case the deposit is non-refundable, and the contractor invoices the value of work done to date if it exceeds the deposit.
10. Limitation of liability
The contractor is not responsible for content (texts, images, data) supplied by the client for publication, nor for the consequences of any unsuitability or non-compliance with applicable law. The client is responsible for securing all necessary rights to the content used.
11. Governing law
Slovenian law applies to the relationship between the contractor and the client. The parties settle any disputes amicably; otherwise the court with subject-matter jurisdiction at the contractor’s registered seat is competent.
12. Contact
For questions about these terms, contact me at info@mr-media.si or +386 30 366 546.